Privacy Policy
Effective Date: November 1, 2026
Last Updated: November 1, 2026
1. Introduction
Harlan Custom Contracting, LLC, doing business as Harlan Custom Contracting (“Harlan,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit harlancontracting.com (the “Website”), submit an inquiry, request an estimate, or communicate with us about our services.
This Policy does not govern third-party websites or services that we do not control.
2. Information We Collect
Information You Provide
Depending on how you interact with us, we may collect your name; email address and telephone number; mailing address and project property address; project descriptions, service interests, and preferred timing; photographs, plans, measurements, or other project materials you choose to submit; and messages and other information you provide during communications with us.
Please do not submit Social Security numbers, payment-card information, passwords, alarm codes, or other highly sensitive information through general Website forms.
Information Collected Automatically
When you visit the Website, our hosting provider and other Website service providers may collect technical information such as IP address; browser type and device information; operating system; pages requested and dates and times of access; referring website or page; and technical logs used for security, troubleshooting, and Website operation.
The specific information collected depends on the Website’s configuration and the services in use.
Cookies and Similar Technologies
The Website uses Google Analytics, a web analytics service provided by Google, to understand how visitors use the Website, such as which pages are viewed and how visitors arrive. Google Analytics uses cookies and similar technologies to collect information such as IP address, device and browser information, and pages viewed. We do not use advertising or retargeting pixels on the Website. You can opt out of Google Analytics by installing Google's browser add-on at https://tools.google.com/dlpage/gaoptout or by blocking cookies in your browser settings.
You can generally manage cookies through your browser settings. Blocking certain cookies may affect Website functionality. Browser settings may not control every type of tracking technology.
3. How We Use Information
We use personal information as reasonably necessary to respond to inquiries and requests; discuss potential projects and arrange consultations; prepare estimates and proposals; plan, coordinate, and perform requested services; communicate about scheduling, project progress, and customer support; maintain business records; operate, maintain, troubleshoot, and secure the Website; prevent fraud, misuse, and unauthorized activity; and comply with legal obligations and resolve disputes.
If we send promotional communications, we will do so subject to applicable consent and opt-out requirements.
4. How We Disclose Information
We may disclose personal information in the following circumstances:
Service Providers
We may provide information to vendors that help us operate our business, such as Website hosting providers, contact-form providers, email services, business software providers, and IT support providers, as needed for their work on our behalf.
Project Participants
When needed to evaluate, estimate, coordinate, or perform a requested project, we may disclose relevant information to subcontractors, suppliers, design professionals, or other project participants. For example, a trade partner may need a project address and relevant scope information to assist with an estimate or scheduled work.
Legal and Safety Purposes
We may disclose information when reasonably necessary to comply with law, respond to lawful requests, protect people or property, investigate suspected misconduct, or establish, exercise, or defend legal claims.
Business Transactions
Information may be disclosed as part of a proposed or completed business sale, merger, restructuring, or transfer of assets, subject to applicable legal requirements.
At Your Direction
We may disclose information when you ask us to do so or otherwise authorize the disclosure.
5. Sale of Information and Advertising Uses
We do not sell personal information or disclose it to third parties for their own independent marketing purposes. We do not share personal information for cross-context behavioral advertising.
If we introduce advertising or tracking practices that change these statements, we will update this Policy and provide any notices and choices required by applicable law.
6. Email, Telephone, and Text Communications
We may use the contact information you provide to respond to your inquiry and communicate about estimates, appointments, and projects.
You may opt out of promotional emails through the unsubscribe instructions in the email or by contacting us.
If we offer text messaging, applicable consent terms will be presented when you enroll. You may withdraw consent to text messages by following the instructions provided, including replying STOP where supported. Message and data rates may apply.
Opting out of promotional communications does not prevent us from sending nonpromotional communications necessary to administer an active project or meet legal obligations.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing customer relationships, maintaining project records, satisfying legal and accounting requirements, and resolving disputes.
Retention periods depend on the type of information, our relationship with you, applicable requirements, and legitimate business needs. When information is no longer needed, we take reasonable steps to delete it or de-identify it, subject to backup processes and lawful retention requirements.
8. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information through general Website forms or unsecured email.
9. Your Choices and Requests
You may contact us to request information about personal information you have provided; ask us to correct inaccurate information; request deletion of information; or opt out of promotional communications.
We will evaluate and respond to requests as required by applicable law. We may need to verify your identity before completing a request.
Some information may need to be retained for ongoing projects, legal compliance, accounting, warranty administration, or the establishment or defense of legal claims. Depending on your location and applicable law, you may have additional rights.
To submit a request, email bharlan@harlancontracting.com or use the contact information below.
10. Children’s Privacy
The Website is intended for a general audience seeking contracting services and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Website, please contact us so we can investigate and take appropriate action.
11. Third-Party Websites and Embedded Features
The Website may contain links to other websites or embedded features provided by third parties.
Those third parties may collect information under their own privacy policies. We do not control their practices and encourage you to review their policies before providing information or using their services.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.
The current version will be posted on this page with an updated “Last Updated” date. When required by law, we will provide additional notice or obtain consent before implementing certain changes.
13. Contact Us
For questions about this Policy or requests concerning personal information, contact:
Harlan Custom Contracting, LLC
PO Box 24
Glenmoore, PA 19343
Phone: (484) 364-0097
Email: info@harlancontracting.com